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About Roanoke Retirement Community

COVID-19 Update for Hermitage Roanoke

Updated: Tuesday, February 23 | 2:00 p.m.

Due to the success of our first two vaccine clinics in partnership with Walgreens, we will be updating the following services to residents starting today, February 23, 2021:

  1. Vaccinated Assisted Living residents may travel outside of the community for appointments and outings without a required quarantine period following those trips. This includes all outings such as medical appointments, leaving the community with family or friends, and residents who have access to their own transportation. If a resident chooses to stay overnight outside of the community, a rapid COVID-19 test may be required upon return.
  1. Vaccinated Assisted Living residents may travel outside of the community for appointments and outings without a required quarantine period following those trips. This includes all outings such as medical appointments, leaving the community with family or friends, and residents who have access to their own transportation. If a resident chooses to stay overnight outside of the community, a rapid COVID-19 test may be required upon return.
  1. Vaccinated Assisted Living residents may travel outside of the community for appointments and outings without a required quarantine period following those trips. This includes all outings such as medical appointments, leaving the community with family or friends, and residents who have access to their own transportation. If a resident chooses to stay overnight outside of the community, a rapid COVID-19 test may be required upon return.

Residents traveling outside of the community are reminded to wear masks and observe appropriate distancing to reduce the possibility of exposure. While the vaccine has been shown to reduce symptomatic occurrences of COVID-19, the possibility of transmission remains. 

All other current restrictions remain in place. 

Should you have any questions, please do not hesitate to contact James Stovall, Executive Director, at (540) 767 6810 or Missy Jarvis, Director of Nursing, at (540) 767 6833.

Physical Distancing + Safety Restrictions

Reminder for Team Members:

  • Please practice physical distancing when not at work and use proper precautions while interacting with residents and fellow team members
  • If you are ill, please reach out to your supervisor, and do not come to work
    • Pinnacle Living policies have been adjusted to address absences related to COVID-19
  • If you have family members and friends who reside with you who are experiencing any cold or flu-like symptoms, please communicate this to your immediate supervisor
  • We will continue screening all team members before they begin each shift
    • Please report to your assigned supervisor, in a designated area, 15 minutes prior to the start of your shift
  • Remember to wash your hands regularly, use hand sanitizer when appropriate and wipe down work areas regularly

A Reminder for our Guests, Visitors, Family Members, Vendors, Contractors, and Volunteers:

  • Scheduled visits with residents are encouraged in the Florida Room. Please call the receptionist to schedule all visits
    • We encourage you to stay connected with your loved ones via phone, video conferencing, email, social media, and other means
      • Inside visitors will be permitted, with the approval of the community Executive Director, when the visitor is a family member, close friend, or another individual who is essential for a resident’s wellbeing and care
      • All approved visitors will be actively screened using a series of questions upon each visit
      • If approved, visitors may be required to use personal protective equipment (PPE), such as a facemask, disposable gown, and gloves
  • Our teams are working with contractors and vendors to assess those who may need to work in occupied portions of our buildings
    • Work will continue in all areas where we can separate construction and work areas from resident occupied spaces

Please continue practicing good personal hygiene and infection control by washing your hands and using hand sanitizer, wiping down high traffic work and personal areas and covering your mouth when you cough and sneeze. Avoid touching eyes, nose, and mouth. Please also remember to practice “physical distancing” of not less than six feet from people.

Hermitage Roanoke and Pinnacle Living have provided regular updates since the beginning of the COVID-19 Pandemic.